Support

Home / Support

Welcome to the Support Knowledge Base

Support

NextPay.com provides its Merchants with extensive information regarding all aspect of their merchant accounts. With detailed processing guides, comprehensive FAQ's and full-service person account management, NextPay.com ensures all its Merchants receive industry leading service throughout the lifetime of their NextPay.com accounts.

Information of interest for new merchants

What is the Merchant application process?

The Merchant application process is fast and simple. To sign up for an account, new Merchants are required to complete the online application form found on the NextPay.com website. From here, all relevant application documents must be completed in full and sent through to Merchant Support for processing. Once all documents have been received in full, the application is then sent to the Investigations department for security authorization. At this point, you will be contacted by your new Merchant Account Manager, who will work with you closely to ensure you receive first-rate service for the lifetime of your account with NextPay.com.

For a detailed guide on the Merchant Application Process, please click here.

Integration

NextPay.com aims to ensure the integration process is as seemless as possible for its Merchants. When integrating their accounts, Merchants can send information to the Hosted Sales Pages using HTML POST or GET methods. For detailed instructions on integrating a Hosted Sales Page, please click here

Receiving Merchant Payments

NextPay.com is committed to providing accurate, punctual and secure payments to all its Merchants. All Merchant payments are sent via wire transfer on a weekly basis to ensure our Merchants receive their payments with minimal effort or delay.

Please submit any questions you may have via our Merchant Enquiry Form or call us.

Toll Free Phone:

San Jose, Costa Rica - 011 +506 2295.6711